Thursday, September 25, 2008

How College Students Learn About Your Product

An interesting graph from eMarketer. This study is based on how college students learn about a new product. Looks like word of mouth and personal research are still the top ways collegiate consumers learn about your product.

Because online social networks do not capture the real social graph, tapping into those extended, real-world connections are important for marketers.

Even among Internet-using college students in the US—the heaviest social networks users—talking to friends and family still ranks highly as a way to learn about new products.

What was surprising to me is where blogs and online communities ranked: at the near bottom. I wonder if these numbers would be different if the demographic were different. Do you think those in the professional realm, who are using social media to aid their professional network might rank online communities or blogs higher?

Does this social graph challenge the push for brands to get involved in social media communities? Maybe social media sites will become the means for consumers to talk with their friends and family about new products... It's not easy to be a corporate voice active in social media. But it goes back to the idea of social media being a cocktail party. We don't necessarily participate to watch a commercial. We participate to build relationships, from those relationships we can find information that is important to us.

3 comments:

Interesting find. Thanks for sharing!

remember that the trend setters and the thought leaders fall into the 20% end of the 80/20 rule.

So those 20% could be using online sources to get informed on products and then influencing the rest through word of mouth.

This is a hard concept to convince old school marketers of when talking to them about the value of blogs, social media, etc.

Very interesting graph you found. It will be interesting to see if those trends change at all as online communities become more and more popular.